Customs Duty Credit Campaign
Customs Duty Credit Campaign
Have you ever hesitated to shop internationally because of uncertain customs duties?
To eliminate that worry, Japan Classic offers a Customs Duty Credit Campaign.
Enjoy your journey to discover handmade Japanese pieces, worry-free.
Duty Credit
Global Orders
Hassle-free
Duty Credit Available
If customs duty is charged on delivery, we'll offset it with store credit. Just send us the receipt.
Shop with Peace of Mind
Enjoy the beauty of Japanese craftsmanship without worrying about extra fees.
Program Terms
Requirements
- Orders shipped internationally where customs duties were charged.
- Applications must be submitted within 30 days of the date of customs duty payment.
- Provide any proof of payment — such as a receipt, screenshot, or carrier invoice — for the customs duty payment
How It Works
Application process
- Pay the customs duty when your item arrives.
- Submit your application through our form, along with any proof of payment (such as a receipt, screenshot, or carrier invoice) for the customs duty payment.
- Send us the receipt, and we'll offset the duty with store credit.
Support
FAQs
How soon will I receive my refund?
We typically begin processing the issuance of store credit within 3 business days of your application.
Can I use the store credit immediately?
The store credit can be used right away after issuance and is valid for 3 months from the date of issue.
How can I use the store credit?
If your application is successfully approved, you can view your store credit balance under the Profile section of your account page. At checkout, simply select store credit as your payment method, and the balance will be deducted from your total amount.