Customs Duty Credit Campaign
Have you ever hesitated to shop internationally because of uncertain customs duties?
To eliminate that worry, Japan Classic offers a Customs Duty Credit Campaign.
Enjoy your journey to discover one-of-a-kind pieces, worry-free.
100% Customs Duty Credit
Receive store credit equivalent to any customs duties and clearance fees paid upon delivery.
Shop with Peace of Mind
Enjoy the beauty of Japanese craftsmanship without worrying about extra fees.
Requirements
- Orders shipped internationally where customs duties were charged.
- Applications must be submitted within 30 days of the date of customs duty payment.
- Provide both the invoice and the receipt issued by the delivery carrier as proof of the customs duty payment
Application process
- Pay the customs duty when your item arrives.
- Submit your application, including both the invoice and the receipt issued by the delivery carrier for the customs duty payment, through our form.
- Receive store credit equivalent to any customs duties and clearance fees you pay when your order arrives.
FAQs
How soon will I receive my refund?
We typically begin processing the issuance of store credit within 3 business days of your application.
Can I use the store credit immediately?
The store credit can be used right away after issuance and is valid for 12 months from the date of issue.
How can I use the store credit?
If your application is successfully approved, you can view your store credit balance under the Profile section of your account page.At checkout, simply select store credit as your payment method, and the balance will be deducted from your total amount.