Legal Notice Based on the Specified Commercial Transactions Act

※All matters related to this website and the services provided herein shall be governed by and construed in accordance with the laws of Japan. This includes, but is not limited to, the terms of use, privacy policy, and all provisions related to the use of this site under the Act on Specified Commercial Transactions.

Seller

Japan Classic

Operator in Charge

Hayato Eihara

Postal Code

108-0071

Address

1204, 4-5-9 Shirokanedai, Minato-ku, Tokyo 108-0071, Japan

Validity Period for Application

Orders are considered valid within 7 days of the order confirmation email arrival.

Application

・In cases of initial defects or discrepancies in content, we will either exchange the product for an equivalent item or issue a refund.

・Most of the products we handle are handmade. Before ordering, please check the characteristics of the ware and understand the points for consideration when making a purchase.

Defective Goods

・Products are available while stocks last. If the ordered product is out of stock, we will contact you.

Sales Quantity

・We ship within 2 to 10 business days after receiving an order. (If there is no specific date requested, it will be shipped on the next business day without a specified date.)

Delivery Time

・Credit card payment

・PayPal

Payment Methods

・The handling of credit card payments and PayPal varies depending on the card company used.

Payment Deadline

・If defects from the outset or discrepancies in content are found, please contact us via email at j.japanclassic@gmail.com within 3 days of the product's arrival. Please note that we may not be able to address concerns if contacted after this period.

Payment Period

For credit card payments, the transaction will be processed immediately.

Sales Price

The amount listed on each productpage.

Additional fees such as additional fees

Shipping fee (amount stated on the purchase page)

Sales price

The amount listed on each product page

Return Deadline

・Returns are accepted in the following cases, with the return shipping cost covered by our store:

　└ If a different item from the ordered one is delivered

　└ If there is a defect in the product

　└ If the product is damaged during delivery

Return Shipping Cost

・For returns or exchanges due to customer convenience, the customer must bear the cost of returning the item. In such cases, the refund will only cover the product price, excluding the original shipping cost. Please be advised.

Shipping & Customs Information

Available Delivery Areas

Delivery is available to over 120 countries through Japan Post’s international shipping services.

Estimated Shipping Date

Orders will be shipped within 2 to 10 business days after they are received.

Shipping Fee

Shipping costs are calculated based on the total weight of your order.

Shipping Origin

All orders are shipped from Japan.

Duties and Taxes

Any customs duties, import taxes, or additional fees are the responsibility of the buyer. Please check your country's import regulations before placing an order.

HS Codes (Harmonized System Codes)

Porcelain Tableware: 6911.10
Ceramic Tableware (Non-Porcelain): 6912.00
Glass Tableware (Stemware, non-lead crystal): 7013.28
Chopsticks (Wooden or Other Materials): 4419.00

Note: These HS codes are provided as general references. Actual classification may vary depending on your country's customs regulations.

Exchange and Return Policy

For products before shipment: You can cancel your order by pressing the cancel button on our website before shipment processing.

For products after shipment: For unopened products, if you contact us via the inquiry form or our public email address within 10 days of product arrival, we will accept returns or exchanges at your expense for shipping. Returns or exchanges are not accepted for opened products.

<In case of defective products> We will refund or exchange the product at our expense if there is a defect. Please contact us via the inquiry form or our public email address.

Trade Name

Japan Classic

Phone Number

080-9725-3670

※ This is the representative number, and we only provide support in Japanese.

※ We do not accept sales calls. Please contact us via the inquiry form, and a representative will contact you if necessary.

Public Email Address

j.japanclassic@gmail.com

Website Address

https://www.japanclassic.shop/